On Wednesday May 27, 2020 we will be reopening our building to clients as a part of the Responsible Restart Ohio initiative put forth by Governor DeWine. Our guidelines for reopening are set by both the Ohio Veterinary Licensing Board and the Ohio Board of Parmacy and from the discussions with The Ohio State University College of Veterinary Medicine. We will have only 2 or 3 chairs in our waiting room to ensure social distancing. All clients will be required to wear a mask upon entering the building. If you do not have a mask, we have cloth masks available to use that have been cleaned and sterilized for use by the general public. Please call the front desk when you arrive for your appointment. You will be asked to wait in your car until an exam room is available so that you can go from your car straight to the exam room. If you cannot wear a mask or do not wish to wear a mask, we will arrange for a curbside appointment as we have been doing for the past 6 weeks. Please let the receptionist know if you would like curbside appointment so we can schedule the extra time we need.

We have been asked to limit entrance to one person per pet unless that person needs an assistant. Exceptions will be made for end of life appointments which will be handled differently than regular appointments and scheduled accordingly.

For staff and client safety, we have installed plexiglass at the front desk and our receptionists will be wearing gloves and masks. Our veterinarians and technicians will be wearing masks and face shields. We will have staff constantly disinfecting the surfaces that may be touched all day long including door knobs, sinks, faucets, and countertops. Please understand that this process is new for us as it is for you and that things may not be smooth in the beginning as we adjust to the new rules. If you have any questions or concerns, please call the office and we will get you some answers.

Since cats have been shown to get the Covid 19 virus from infected people, we will take extra precautions with cats showing signs of an upper respiratory infection. If you or someone in your household has been diagnosed with Covid 19 and you are planning to make an appointment with your cat, please let our receptionists know when making your appointment so we can plan appointment accordingly.

Thank you for understanding during these trying times.