Covid19 Protocol Update

On Wednesday May 27, 2020 we will be reopening our building to clients as a part of the Responsible Restart Ohio initiative put forth by Governor DeWine. Our guidelines for reopening are set by both the Ohio Veterinary Licensing Board and the Ohio Board of Parmacy and from the discussions with The Ohio State University College of Veterinary Medicine. We will have only 2 or 3 chairs in our waiting room to ensure social distancing. All clients will be required to wear a mask upon entering the building. If you do not have a mask, we have cloth masks available to use that have been cleaned and sterilized for use by the general public. Please call the front desk when you arrive for your appointment. You will be asked to wait in your car until an exam room is available so that you can go from your car straight to the exam room. If you cannot wear a mask or do not wish to wear a mask, we will arrange for a curbside appointment as we have been doing for the past 6 weeks. Please let the receptionist know if you would like curbside appointment so we can schedule the extra time we need.

We have been asked to limit entrance to one person per pet unless that person needs an assistant. Exceptions will be made for end of life appointments which will be handled differently than regular appointments and scheduled accordingly.

For staff and client safety, we have installed plexiglass at the front desk and our receptionists will be wearing gloves and masks. Our veterinarians and technicians will be wearing masks and face shields. We will have staff constantly disinfecting the surfaces that may be touched all day long including door knobs, sinks, faucets, and countertops. Please understand that this process is new for us as it is for you and that things may not be smooth in the beginning as we adjust to the new rules. If you have any questions or concerns, please call the office and we will get you some answers.

Since cats have been shown to get the Covid 19 virus from infected people, we will take extra precautions with cats showing signs of an upper respiratory infection. If you or someone in your household has been diagnosed with Covid 19 and you are planning to make an appointment with your cat, please let our receptionists know when making your appointment so we can plan appointment accordingly.


Thank you for understanding during these trying times.

Reynoldsburg Animal Hospital is a small animal clinic in a suburb east of Columbus and has been in business for over 40 years. We are dedicated to providing you and your pets the most modern, up-to-date medicine at an affordable price. Our doctors are highly skilled and well-educated veterinarians that can assist your animals in areas such as general and orthopedic surgery, dentistry, internal medicine, allergies and infectious diseases as well as performing routine wellness visits and vaccinations. The doctors and technicians are constantly improving themselves through frequent continuing education courses in order to stay on the leading edge of veterinary medicine. Our well-trained support staff is dedicated to providing a caring, helpful environment so that you will feel comfortable with your visit to our hospital.

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Covid 19 protocol update:On Wednesday May 27, 2020 we will be reopening our building to clients as a part of the Responsible Restart Ohio initiative put forth by Governor DeWine. Our guidelines for reopening are set by both the Ohio Veterinary Licensing Board and the Ohio Board of Parmacy and from the discussions with The Ohio State University College of Veterinary Medicine. We will have only 2 or 3 chairs in our waiting room to ensure social distancing. All clients will be required to wear a mask upon entering the building. If you do not have a mask, we have cloth masks available to use that have been cleaned and sterilized for use by the general public. Please call the front desk when you arrive for your appointment. You will be asked to wait in your car until an exam room is available so that you can go from your car straight to the exam room. If you cannot wear a mask or do not wish to wear a mask, we will arrange for a curbside appointment as we have been doing for the past 6 weeks. Please let the receptionist know if you would like curbside appointment so we can schedule the extra time we need.We have been asked to limit entrance to one person per pet unless that person needs an assistant. Exceptions will be made for end of life appointments which will be handled differently than regular appointments and scheduled accordingly.For staff and client safety, we have installed plexiglass at the front desk and our receptionists will be wearing gloves and masks. Our veterinarians and technicians will be wearing masks and face shields. We will have staff constantly disinfecting the surfaces that may be touched all day long including door knobs, sinks, faucets, and countertops. Pleae understand that this process is new for us as it is for you and that things may not be smooth in the beginning as we adjust to the new rules. If you have any questions or concerns, please call the office and we will get you some answers.Since cats have been shown to get the Covid 19 virus from infected people, we will take extra precautions with cats showing signs of an upper respiratory infection. If you or someone in your household has been diagnosed with Covid 19 and you are planning to make an appointment with your cat, please let our receptionists know when making your appointment so we can plan appointment accordingly.Thank you for understanding during these trying times. ... See MoreSee Less

8 months ago  ·  

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Covid 19 protocol update:We just wanted to provide an update on our protocol given the governor's new recommendations: We are still determining the safest way to allow people in the building. Barriers need to be made and we still need to be able to maintain social distancing. We are awaiting guidance on how best to implement these changes. As a result, we have not changed our current practice of having clients remain in their vehicles during the examination except for end of life decisions. We are going to be opening up our services to allow for routine and elective procedures for current clients at this time. We do have a list of patients that had to be rescheduled that we are working hard to get scheduled first, but will do our best to accommodate everyone as soon as we can. We are also dealing with shortages of common anesthetic drugs that are being used in the human supply chain to deal with the COVID crisis. So we will also be working within these limitations as we attempt to get everyone scheduled, while preserving needed medications for urgent procedures.We will continue to be using personal protective gear when working with patients and will ask our clients to wear a mask when they are allowed to enter the building.We are eager to get back to our normal routine and we know you are as well, but we want to make sure we are keeping everyone safe in the process. We appreciate your patience as we work through this and hope everyone is staying safe and well! ❤️ ... See MoreSee Less

9 months ago  ·  

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There are many unanswered questions about COVID-19 where our pets are concerned. So we put together a few FAQ's about what we know and recommend. We will continue to post as we get new information and you can always call us with any questions. Q: Why is our staff asking if your pet has been around someone with respiratory signs?A: At this time, the CDC has stated that there is no information suggesting pets are a source of infection for people. Until more is known, however, extra precautions are recommended for anyone coming in contact with pets that have been around a sick person. We also want to include this information in your pet's records in case your pet does become ill.Q: Can my pet become sick with COVID-19 or transmit the infection to me or my family?A: The CDC has not received any reports of pets becoming sick from COVID-19 in the United States and there is no data suggesting you can catch it from your pet. However, if you yourself are sick with COVID-19 you should try to restrict your contact with your pets and other animals as you would with other people. If possible have someone else in the household care for your pet instead. If this is not an option, avoid petting, sharing food/plates/utensils, kissing, hugging and sleeping with your pet while you are sick. Wash your hands before and after contact with your pet and wear a cloth face covering if possible. Remember: your pets do NOT need to be removed from your home unless you are too sick to properly care for them!Q: How can I prepare for my pet if I become sick?A: Try to have at least two weeks of your pet's food and any medications they need just in case you are required to self-isolate. Q: Is there a test for COVID-19 for my pet and should my pet be tested if I'm sick?A: Companion animals should not be routinely tested for the coronavirus that causes COVID-19 and there are currently no readily available tests.Things are changing rapidly so if you would like more information about the current recommendations please see this article on the CDC's website:www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html Thank you! Stay safe! We will get through this! ❤️ ... See MoreSee Less

9 months ago  ·  

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